We operate general medical services from Monday-Saturday. These include routine appointments for any medical issue as well as urgent on-the-day appointments being offered Monday-Friday.
Saturday Morning Clinic
The Saturday Morning Clinic is only for pre-booked, routine appointments. There is no facility for emergency appointments or home visits on this day. Urgent matters on a Saturday, if they cannot wait until Monday, should be dealt with via the 111 service.
Book Appointments Online
This is a separate service require a separate user name and password which you can obtain by contacting the reception. Once registered you can use to book your GP appointments and order your prescriptions online.
How to Register?
Please visit the reception and provide a form of identity and proof of address. The reception then will be able to provide you with a user name and password and instruction on how to use this service. This is an additional service to help our patients by offering alternative means of booking appointments and ordering their prescriptions. You are more than welcome to continue booking your appointments and ordering your prescriptions the way you are doing so far if you wish not to participate in this.
From April 2015-April 2016, 1,061 appointments were wasted at our surgery. This was equivalent to TWO WEEKS of GP time.
From January-April 2016, non attendances added an avoidable 2 DAYS to EVERY PATIENT’S waiting time for an appointment.
We understand there are at times genuine reasons that patients cannot attend their appointment but we request that we have as much notice as possible if you cannot attend. Only with notice can we reasonably offer the appointment to another patient.
Patients who repeatedly book appointments and then fail to attend will be removed from our practice lists in accordance with our policy that can be accessed here.
Extended Access in Luton - Offering Routine Appointments through a Luton wide Extended Access service for Health Concerns
The Luton Extended Access Service is available for all Luton patients to book routine appointments with a GP, Practice Nurse or Healthcare Assistant through Bramingham Park Medical Centre. This service will operate Monday to Friday evenings from 18:00 – 21:00 and Saturday and Sunday mornings from 08:30 - 14:30 at two local GP Practices. Patients will be offered to attend Medici Medical Centre or Gardenia Surgery.
In addition to this, we are working with our Network to provide additional appointments outside of normal working hours. We are pleased to inform you that we have further clinics held at Blenheim Medical Centre.
Patients with Chronic Disease Management such as Asthma, COPD, Diabetes, Hypertension and Rheumatoid Arthritis may attend these clinics to have reviews. The clinicians in this service will have full access to your GP records from the surgery.
For more information regarding the Extended Access service or to book an appointment please contact our reception team in person or on the phone. Appointments for the Luton Extended Access service cannot be booked online.